How will branding evolve in 2005 and beyond
       Why "positioning" is a failed strategy
       The problems with "one-to-one" marketing
       How to market in an increasingly opt-in world
       What is customer equity – and why is it so critical to branding
       How is the drive for accountability changing branding, advertising and PR
       How will PR and advertising change in the future
       What are the five most common branding mistakes
       Why is the marketing department becoming obsolete
       What are the new organizational titles and responsibilities of the future
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